Effective Date: September 2024
Welcome to Socabelec! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
We collect personal information that you provide to us when you interact with our website, including:
Personal Identification Information: Name, email address, phone number, and other contact details.
Technical Data: IP address, browser type, device information, and browsing behavior on our site.
Usage Data: Information about how you use our website, products, and services.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and store information about your interactions with our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services: We process your data to manage your account, respond to your inquiries, and enhance our website and services.
For Marketing and Communications: We may send you promotional emails, newsletters, and updates about our products and services if you have opted in to receive them.
To Comply with Legal Obligations: We may use your data as necessary to comply with applicable laws, regulations, or legal processes.
To Personalize User Experience: We may use your data to understand how you use our services and to personalize your experience on our website.
3. How We Share Your Information
We do not share, sell, or rent your personal information with third parties except in the following circumstances:
Service Providers: We may share your data with third-party vendors who provide services on our behalf, such as data analysis, email delivery, hosting services, and customer service.
Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
4. Your Rights and Choices
You have the following rights regarding your personal data:
Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Retention of Data
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
7. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than your own. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date” above.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Socabelec
+32 (0) 71 750 210
info@socabelec.com
Rue Émile Vandervelde, 56
5190 Ham-sur-Sambre
